Our Product FAQ is here to help you to find our more information regarding the installation techniques, how to place your order or taking care your styling kit after the installation.

STICKERS REMOVAL INSTRUCTIONS

  • With the heat gun or hairdryer, heat the desired sticker in order to soften the adhesive. Do so with a sweeping motion from a distance, making sure not to heat up the paint too much.
  • When the sticker is warmed up, with your finger starting from an edge of the sticker, start to peel it off at a 90 degrees angle. This helps the sticker from tearing and it usually lifts the adhesive side of the sticker from the paint.
  • ATTENTION: If you feel resistance from the sticker while you try to peel it off, apply a bit of heat with the same method mentioned above.
  • Once the sticker is removed completely, if there is some adhesive left over, put some alcohol on the clean microfiber cloth and gently wipe the excess adhesive away. Make sure you do not rub the area too hard or you might blur the clear coat of the paint.

Please Follow the installation instructions in order to not damage the paint and/or lacquer of the motorbike while removing the stickers.

Tools You need

  • A clean soft microfiber cloth.
  • A 70% alcohol for cleaning excess adhesive.
  • Heat Gun or Hairdryer.

WET APPLICATION METHOD

  • Make sure hands are carefully clean before beginning installation.
  • Always wet your fingers before handling the adhesive side of the film. Touching the
    adhesive side of the film can cause permanent and visible marks.
  • Keep both sides of the film wet during installation in order to not cause any
    permanent scratches during application.
  • Never allow one portion of the adhesive side to touch another, unless is wet.
  • Always use a soft squeegee or a soft microfiber cloth over a credit card or squeegee
    in order to not cause any permanent scratches during application.
  • Do not put too much pressure during the squeegee strokes in order to not cause
    any permanent scratches during application.
  • Be Certain that all squeegee strokes overlap each other in order to avoid trapped
    water bubbles.
  • Always install at an enclosed well lit area.
  • Ideal installation temperature: 15-35 degrees Celsius (60-90 degrees Fahrenheit).
  • Avoid installing in direct sunlight or in windy conditions.
  • Always be patient. Remember that as long as the adhesive side is kept wet, you have
    all the time you need to make placement adjustments.
  • Use the heat gun or the hair dryer from a descent distance (15cm) and with circular
    motions start to heat the vinyl and with your fingers just press the vinyl to activate the
    adhesive.
  • With the heat gun remember if your fingers are burnt then the vinyl will burn also.

Clean the surface with 70% alcohol

Tools You need

  • A soft squeegee or a soft microfiber cloth over a credit card or a squeegee.
  • A 70% alcohol for cleaning the desired installation area.
  • Baby shampoo ( Johnson’s baby Shampoo) water solution for installing the protective
    film. On a spray bottle add 5% of baby shampoo and fill it up with water.
  • Heat Gun

DRY APPLICATION METHOD

  • Make sure hands are carefully clean before beginning installation.
  • Never allow one portion of the adhesive side to touch another, unless is wet.
  • Be Certain that all squeegee strokes overlap each other in order to avoid trapped air bubbles.
  • Always install at an enclosed well lit area.
  • Ideal installation temperature: 15-35 degrees Celsius (60-90 degrees Fahrenheit).
  • Avoid installing in direct sunlight or in windy conditions.
  • Always be patient. Be sure that you made the correct place adjustments before proceeding
    with the installation of the adhesive side of the film to the desired area.
  • Use the heat gun or the hair dryer from a descent distance (15 cm) and with circular motions
    start to heat the vinyl and with your fingers just press the vinyl to activate the adhesive.
  • With the heat gun remember if your fingers are burnt then the vinyl will burn also.

Clean the surface with 70% alcohol

Tools You need

  • A soft squeegee or a soft microfiber cloth over a credit card or a squeegee.
  • A 70% alcohol for cleaning the desired installation area.
  • Heat Gun
  • Paper Tape
  • Scissors

How do I clean and protect my protective films?

You can clean them the same way you clean your motorcycle. For extra protection of your protective films, you can apply a vinyl, rubber and protectant cleaner, such as STP, ARMORALL, SONAX, etc.

Can I remove the styling kit that I installed on top of the protective films?

Yes you can remove the styling kit and the protective films will remain unharmed

If I purchase both protective films and styling kits for my motorcycle and panniers, which one I have to install first?

You will first install the protective films and afterwards the styling kits, on top of the protective films.

Is the price of the stickers for both sides of the motorcycle?

Yes! The indicated price is for both sides of the motorcycle and/or panniers.

I received a Sticker Kit that is damaged or missing parts. What can I do?

We’re sorry to hear that your sticker kit arrived broken or incomplete. Please call us at +357 2537 2709 or contact Customer Service as soon as possible.

Your website doesn’t work well on my computer. Is there something I can do?

We’re sorry to hear that. Our website is optimized to perform on the latest versions of most browsers. Updating your browser may help. Also try a different browser to see if that fixes the problem. If you’d like to share your feedback, please Contact US.

Can I use my private courrier account to ship my order?

Yes! Please reach out our Customer Service Team  or by calling +357 2537 2709.

Can I change the shipping method on an order that hasn’t shipped yet?

If your order has not yet shipped, you may still be able to change the shipping method. Please reach out to our Customer Service Team or by calling +357 2537 2709. We’ll be glad to change the shipping method for you.

How do I see my shipped package’s tracking number?

How to find a package’s tracking information: Please log into this site and visit the “My Account” page. Select “My Orders” from the left hand navigation menu. You should then see all your orders along with shipping methods, tracking numbers and the status of each. If you are still unable to obtain the information you need, please reach out to our Customer Service Team or by calling +357 2537 2709. We’ll be glad to track it for you.

Can I add an item to my order that has not shipped yet?

If your order has not yet shipped, you may still be able to modify its details. Please reach out to our Customer Service Team or by calling +357 2537 2709. We’ll be modify its details for you.

Why can’t I get tracking information for my order?

Please log into this site and visit the “My Account” page. Select “My Orders” from the left hand navigation menu. You should then see all your orders along with shipping methods, tracking numbers and the status of each. If you are still unable to obtain the information you need, please Contact Us or call Customer Service at +357 2537 2709.

I received my order but it’s missing piece. What can I do?

We’re sorry to hear that. Please Contact US or call Customer Service at +357 2537 2709 as soon as possible; we’ll send the missing piece.

I checked out as a guest. Can I still track the status of my order?

In such cases, you can still trace your order as long you have a tracking number otherwise:

  • Please Contact Us
  • Call us at +357 2537 2709 during work hours (9-6 GMT+2 Mon-Fri)

Is a signature required for me to receive my package?

All Signature Custom Designs packages ship “signature required” upon receipt. Discretion may be left to carrier personnel to make final determination.

Can I change my shipping address after placing my order?

If your order has not yet shipped, you may still be able to change the shipping address. Please reach out to our Customer Service Team via email or by calling +357 2537 2709. We’ll be glad to change the shipping address for you..

Will I need to pay duties or taxes on my order?

NON EU orders are generally subject to local import duties and taxes (VAT).

Can I order from my country and have my package delivered somewhere else?

Of course! Just enter shipping address and we will be glad to send your order there for you.

The item I bought earlier was just marked down. May I get a refund for the difference?

We may be able to honor a current lower price for you in the form of a discount coupon. Please reach out to our Customer Service Team via email or by calling +357 2537 2709. We’ll be glad to look into this for you.

Can I reorder my item at the discounted price I paid before?

Prices are subject to change, and any new purchases will be based on the current selling price.

Store Indoors or Under Cover Whenever Possible

Vinyl (just like paint) are degraded by prolonged exposure to sun and atmospheric pollutants. Whenever possible, store in a garage or at least in a shaded area during the day. At night protect the motorcycle from dew or rain, which may contain acidic pollutants (a common problem in many large metropolitan areas). When a garage is not available, consider using a cloth motorcycle cover at night. If your vinyl start to discolor or turn brown, immediately remove the vinyl from the motorcycle to avoid staining the underlying paint.

Vinyl Restoration

The following restoration recommendations will help keep your vehicle wraps looking their best.

  • Do no use any abrasive polishes or cutting compounds.
  • Do not use any polishing or wax products on matte or textured films.
  • Use if there is wax or wax residue on the surface, remove with an all-purpose cleaner.

Based in type/degree of contamination, use one of more of these solutions, to remove any build-up:

  • Hot, soapy water solution
  • Isopropyl alcohol (IPA) and water (ratio 2:1)
  • Simple Green® All-Purpose Cleaner
  • Household chlorine bleach; followed by IPA/water (#2)
  • Mineral spirits; followed by IPA/water (#2)

Do not allow cleaning solution to soak and immediately rinse with clear water.

Fuel Spills

Wipe off immediately to avoid degrading the vinyl. Then wash, rinse and dry as in “Wash Regularly” as soon as possible.

Difficult Contaminants

Soften difficult contaminants such as bug splatter, bird droppings, tree sap and similar contaminants by soaking them for several minutes with very hot, soapy water. Rinse thoroughly and dry. If further cleaning is needed, test one of these products in an inconspicuous area to ensure no damage to the gvinyl:

  • Meguiar’s Gold Class™ Bug
  • Tar Remover
  • 3M™ Citrus Base Cleaner
  • Isopropyl alcohol (IPA) (two parts IPA to 1 part water)
  • Denatured alcohol may also help

Spot clean the contaminants. Do not use rough scrubbing or abrasive tools, which will scratch the film. Wash and rinse off all residue immediately.

Pressure Washing

Although hand washing is the preferred cleaning method, pressure washing may be used under these conditions:

  • Ensure the water pressure is kept below 2000 psi (14 MPa).
  • Keep water temperature below 80 °C (180 °F).
  • Use a spray nozzle with a 40 degree wide angle spray pattern.
  • Keep the nozzle at least 1 foot (300 mm) away from and perpendicular (at 90 degrees) to the graphic.

Holding the nozzle of a pressure washer at an angle to graphic may lift the edges of the film

Wash Regularly

  • Wash whenever the motorcycle appears dirty. Contaminants allowed to remain on the vinyl may be more difficult to remove during cleaning.
  • Rinse off as much dirt and grit as possible with a spray of water.
  • See “Difficult Contaminants”, for spot cleaning bird droppings, tar, etc.
  • Use a wet, non-abrasive detergent such and a soft, clean cloth or sponge.
  • Rinse thoroughly with clean water. To reduce water spotting, immediately use a silicone squeegee to remove water and finish with a clean microfiber cloth.

We do not recommend using wax or other similar coatings on motorcycle vinyl.

Replacing damaged wrap

If requests replacing only a damaged side of a wrap, you may want to recommend replacing the entire graphic. Many factors will contribute to the replaced section appearing different, which may not be satisfactory for you. Those factors include color shifts due to using film from a different lot of printing done at a later date, and the slight fading or change in gloss that may have occurred on the installed film.

Can I apply Vinyl to an older, rusted or repaired motorcycle?

All vinyl, should be applied to a “like new” motorcycle finish for the best results. We warranty only applies to motorcycles that have an excellent bond of the paint and its finish to the motorcycle substrate. Any rust, bubbling, scratches, dents or other damage will be visible through the film, and such surface imperfections may damage the vinyl or cause the vinyl to fail prematurely. Areas repaired with body filler must be sanded, epoxy primed and for best results, finished with OEM (Original Equipment Manufacturer) paint or clear coat. Any recently applied finish must be cured for the full amount of time recommended by the paint manufacturer before applying film.

Use a heat gun or a hair blower, not a torch, for heating the vinyl

Use a heat gun or a hair blower, not a torch, for heating the film. Heat the film only with a heat gun or a hair blower- never a torch. A torch is likely to alter the appearance of the finish permanently, which cannot be repaired.

Cover the edge of the squeegee to reduce scratches

The unique finishes on vinyl are sensitive to installation scratches and require careful handling during installation. We recommend using a high density felt squeegee or covering the edge of it. Another option is to use a squeegee with a suede or nylon wrapped edge.

Use masking tape for alignment

Always use masking tape to mark alignment. Do not use a grease pencil. Its waxy core becomes embedded in the film’s texture and attempting to remove it may damage the texture.

How to Clean the motorcycle properly before applying vinyl?

Cleaning the application surface properly is one of the most important steps to a good application. Wash and dry the motorcycle thoroughly. Wipe the application area and a large area around it with a solvent-based cleaner, wiping dry as you work. Wipe again with a 2:1 mixture of Isopropyl Alcohol (IPA) and water, wiping dry as you work.

What is the best ambient temperatures to apply the vinyl?

For best application results, wrapping films should be applied in a controlled environment when the surface and ambient temperatures are between 18°-24°C (65°-75°F). Colder temperatures will result in the material feeling more rigid and the adhesive less tacky. Warmer temperatures will result in the material feeling more aggressive and pliable. Newly applied graphics should remain in the application environment for at least 24 hours to promote uniform adhesion characteristics. During this 24 hour period you should periodically apply multiple cycles of heat and pressure over the potential problematic areas of the wrap. This will allow you to change the material’s flat memory to the new curved memory and allows the graphic to stay put. This should be done anywhere from 3-6 times if not more during this 24 hour period. The worst thing you can do is to drive the motorcycle immediately after you have completed the installation. A significant change in temperature should always be avoided during the first 24 hours after application is complete, as this may result in the material lifting or popping up in recesses and other complex curved areas.

What do I do if I find fogginess, air or water bubbles, surface texture, or scratches after my installation?

Once the vinyl fully cures, most imperfections will disappear completely.  Small scratches, trapped moisture, and most bubbles will dissipate on their own. However, if you encounter a stubborn bubble, you can poke it with a sewing needle and push out the air or water. The hole will eventually close on its own. Creases/ripples arising from installation will also settle over time.

Can I remove the Vinyl without damaging the paint?

Signature Custom Designs vinyl can easily be removed without damaging the paint.  To remove a long-term installation, warm the film and peel it off slowly. If there is any adhesive left on the lens, simply roll it into a ball using your finger or thumb. Use an adhesive remover, or a similar product that is safe for automotive finishes, to remove any left-over residue.

How much is shipping?

The shipping charges are calculated using a live rate. The rate is based on your address, the weight and volume of the products, and the shipping method chosen. To get a shipping quote, choose the items you wish to purchase and proceed to cart. At this point, you can enter your shipping address and it will give you the shipping options and corresponding prices. This can be done before any payment information is needed.

Can I just purchase parts of a Styling Kit?

You may purchase parts of a Styling Kt, but we will have to place the custom order for you. You can Contact US or call us at +357 2537 2709. We will then place the order for you and send you a PayPal payment request.

Can I install the paint protection myself?

Due to each kits size, complexity, and general PITA factor, the complete paint protection kits are best installed by professionals. However, it can be done by those customers who are mechanically inclined, patient, and have an extra person for help with handling the large pieces of film. We include installation instructions with your order, and, if problems or questions arise during your installation, you can call us – our customer service associates would be happy assist you.

Can I install Sticker Kits myself?

Customer Installation Disclaimer: Signature Custom Designs makes every effort to ensure that all of our pre-cut kits have been rechecked for fitment on each specific make and model advertised. However, a “professional quality” installation does require some acquired knowledge and mechanical ability, for which Signature Custom Design  cannot be responsible. We will provide instructions and tools with your order,and can provide assistance via telephone or e-mail correspondence.